Lost data.
A clear next step.
When important files are out of reach, start with P3C. We’ll connect you with Gillware’s data recovery lab in Madison and email your case link after you submit the form.
Local guidance from P3C. Lab recovery by Gillware.
*Subject to Gillware’s case terms. Review your quote and any applicable fees before approving work.
From the first step to your files.
Start with a few details. The lab will assess your device and explain the recovery options.
- 01
Fill out the form
Share your contact details, device type, and what happened.
- 02
Check your email
Receive your Gillware case link and instructions for the next step.
- 03
Send your device
Follow your case instructions for safely getting the device to the lab.
- 04
Review your options
The lab evaluates the device. Review the findings, quote, and terms before approving recovery.
- 05
Get your data back
If recovery is successful, arrange the return of your recovered files with the lab.
Different devices.
The same need for care.
Gillware evaluates recovery options for:
- Desktop and laptop hard drives
- Solid-state drives (SSDs)
- External drives and USB flash drives
- Memory cards with photos or other files
- RAID arrays, NAS devices, and server storage
Recovery depends on the device and damage. An evaluation determines what may be possible.
A local place
to start.
Get connected to specialist help through your West Bend IT team.
- A local contact when you’re unsure where to begin
- A direct referral to a specialist Wisconsin lab
- Your case link and next steps delivered by email
- Plain-language guidance about the process
- Help planning better backups after recovery
First, power the device off.
Stop using the affected device. Do not run recovery software, open the drive, or try DIY repairs. Repeated attempts can make recovery harder. Leave it powered off until you receive instructions.
Tell us what happened.
Complete the form to receive your Gillware case link by email. Use an email address you can access from another device.
Please don’t include passwords, sensitive files, or the contents of the data you need recovered.
Prefer to speak with P3C?
262.423.6267
Privacy: Your contact and device details are used to respond to your request and coordinate your recovery referral with Gillware.
Referral disclosure: P3C Technologies may receive a referral commission from Gillware if you purchase recovery services through our referral.
A little clarity before you start.
What happens after I submit the form?
You’ll receive an email with your Gillware case link and next steps. The link is sent by email after your request; it does not appear on this page. Check your spam folder if you don’t see the email, or call P3C for help.
Does P3C recover the data, or does Gillware?
P3C is the local referral partner. Gillware’s specialists perform the lab evaluation and data recovery in Madison, Wisconsin. P3C helps you get started and can help with future backup planning.
How much does data recovery cost?
Cost depends on the device, the failure, and the work required. Review the lab’s evaluation, quote, and case terms before approving recovery. Gillware’s no-data, no-charge policy is subject to those terms and any applicable fees.
How long does recovery take, and is it guaranteed?
Timing depends on the damage and complexity of the case. The lab can discuss timing after evaluation. No recovery is guaranteed; some devices have damage that prevents files from being recovered.
Should I try recovery software before sending my device?
Power the device off and leave it off. Recovery software, repeated restarts, or DIY repairs can make the situation worse. Describe what happened in the form and wait for guidance before attempting anything else.