“Brad is that unique individual that is able to not only understand what we are trying to achieve but he is able to translate the technical aspects into easily understood language. His explanations and directions are understandable to those of us who are not the computer savvy type. Brad always ensures we are comfortable with the applications before he departs. His service is not only excellent it has been extremely timely and really quite economical. I have been so satisfied that I have had Brad do numerous projects at my personal residence.”
“We have utilized Brad’s services for more than ten years now and continue to rely on Brad’s expertise for Chuck’s financial services business, Ann’s medi-spa business, and for our personal computing needs. During that time, we have found Brad to be able to handle any hardware or software questions, problems or needs. He has been invaluable in not only solving our problems, but in helping us understand how to avoid and fix problems ourselves.”
“Concept Technical Group is a small business without an IT department and I rely entirely on Brad to keep my systems up to date and protected. I trust his judgement implicitly and make decisions regarding upgrading and protection (security) based on his recommendations.
Because Concept doesn’t have anyone on staff that can fix problems as they arise, we frequently communicate with Brad via email or over the phone to solve issues until he can make an “in office” visit. His ability to communicate with “less than computer literate” personnel when under the gun is comforting to say the least. This security blanket has gotten us out of several jams!
Included in his service to me was a move of my office which included upgrades to hardware, software, network, communications, etc. and we were up and running first thing Monday morning after a weekend move.
I wouldn’t hesitate to recommend Brad for any computer hardware or software projects because if he doesn’t understand the problem, he always knows where to go to get the answers necessary to resolve any issues.” phone call away.”
“When we set up our home computer along with our daughters’ computers for college, we contacted Brad for assistance. My husband and I both are not too computer literate and Brad was able to get our computers configured and set up to work without any problems. He was also able to hook up our Internet access for our home computer and the laptops we purchased for our daughters. He has the ability to take something that sounds very foreign to us and make it easy to use and understand. If we run into any issues while doing day-to-day activities, Brad is only a phone call awa