The phishing email with no links in it Last week we pulled apart a phishing campaign that landed in seventeen mailboxes at one of our clients inside a forty-two minute window. Every single message sailed through email filtering with a clean verdict. It’s worth...
Article Summary: If your business is hit by a cyberattack, the first hour matters. Disconnect the affected devices from the network instead of powering them off, call your IT provider by phone, and leave the evidence in place. If money was wired to a scammer, call...
Issue #4 | August 28, 2026 Happy Friday! Here’s what’s on deck this week: a hardware tip that explains a slow laptop better than almost anything else, a real story off our helpdesk about a verification that verified nothing, a reminder about...
Cybersecurity Article of the Week Two things happened on our helpdesk last week that are worth your team’s attention. Neither one involved a careless employee. In both cases the person did something right — and in one of them, doing the right thing the...
Article Summary: A passkey lets you sign in to an app or website using the same fingerprint, face, or PIN you use to unlock your phone or laptop, with no password to type. It’s built on a security standard called FIDO that can’t be phished, because the...
Issue #3 | August 21, 2026 Happy Friday! Here’s what’s on deck this week: why computer prices have gone haywire and what we’re doing about it, two support tickets that turned out to be phishing, a reminder about your team’s security...
